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The University of Oklahoma Human Resources Website

Human Resources Lending Library

Human Resource’s lending library is growing! We now have over 40 books and tapes that OU-Tulsa staff and faculty can check out.

Materials can be checked out for 2 weeks.

The resources should be of interest to both supervisory and non-supervisory personnel. Subjects include:

  • management
  • customer service
  • recruitmen
  • general caree
  • interviewing skills
  • employee retention
  • motivational materials

If you are interested in borrowing any of these books, come to Human Resources, Schusterman Center, Suite 1C114.

Alphabetical List of Titles

Management and Leadership

Creative Environment and the Diversity of the ADA (Cassette tape)
Dealing with People You Can't Stand - How to Bring out the Best in People at their Worst
First Break all the Rules: What the World's Greatest Managers do Differently
Generations at Work - Managing the Clash of Veterans, Boomers, Xers and Nexters in
Your Workplace
Flipping the Switch
Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work
Hardwiring Excellence
Handbook for First-Time Managers - Managing Effectively
Hire Tough, Manage Easy: How to Find and Hire the Best Hourly Employees
Just Promoted! How to Survive and Thrive in Your First 12
Months as a Manager
Managing to Have Fun

Managing Transitions
Monday Morning Leadership
Monday Morning Leadership: 8 Mentoring Sessions you can’t Afford to Miss
QBQ! The Question Behind the Question
True Professionalism: The Courage to Care About Your People, Your Clients and Your Career
7 Habits of Highly Effective People (Cassette tapes)

Customer Service

Beyond 'Hello': A Practical Guide for Excellent Telephone Communication and Quality
Customer Service
Delivering Knock Your Socks Off Service, Second Edition

Recruitment

Finding & Keeping Great Employees
First Break all the Rules: What the World's Greatest Managers do Differently
Generations at Work - Managing the Clash of Veterans, Boomers, Xers and Nexters in
Your Workplace
Hire Tough, Manage Easy: How to Find and Hire the Best Hourly Employees

Interviewing Skills

Get a Job; Keep a Job Handbook
Interview Guide for Supervisors, 5th edition
The Interview Rehearsal Book: 7 Steps to Job-Winning Interviews Using Acting Skills You never
Knew You Had
Interviewing and Selecting High Performers - Every Manager's Guide to Effective Interviewing
Techniques
96 Great Interview Questions to Ask Before You Hire

Diversity

Creative Environment and the Diversity of the ADA (Cassette tape)
Generations at Work - Managing the Clash of Veterans, Boomers, Xers and Nexters in
Your Workplace

Employee Retention

Discipline Without Punishment - The proven Strategy that Turns Problem Employees into
Superior Performers
Finding & Keeping Great Employees
First Break all the Rules: What the World's Greatest Managers do Differently
Generations at Work - Managing the Clash of Veterans, Boomers, Xers and Nexters in
Your Workplace
Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work
Hire Tough, Manage Easy: How to Find and Hire the Best Hourly Employees
Keeping the People who Keep you in Business: 24 Ways to Hang on to Your Most Valuable Talent
Love 'em or Lose 'em - Getting Good People to Stay
Managing Transitions
Managing Workplace Negativity
Monday Morning Leadership: 8 Mentoring Sessions you can’t Afford to Miss
Vital Friends

Reward and Discipline

Discipline Without Punishment - The Proven Strategy that Turns Problem Employees into Superior Performers
Gung Ho! Turn on the People in Any Organization
Keeping the People who Keep you in Business: 24 Ways to Hang on to your Most Valuable Talent
Love 'em or Lose 'em - Getting Good People to Stay
1001 Ways to Reward Employees

Success with your Boss

Maximum Success: Changing the 12 Behavior Patterns that keep you from Getting Ahead
Managing Upward: Strategies for Succeeding with your Boss
17 Essential Qualities of a Team Player
169 Ways to Score Points with your Boss

Career - General

Crucial Conversations: Tools for Talking with Stakes are High
Dear Jean - What They Don't Teach You at the Water Cooler

Don't Sabotage Your Success! Make Office Politics Work
Financial Strategies for a new Century (Video tape - VHS)
Flipping the Switch
Get a Job; Keep a Job Handbook
Getting Ready for Retirement (video tape - VHS)
Just Promoted! How to Survive and Thrive in Your First 12
Months as a Manager

Leading Change
Managing Upward: Strategies for Succeeding with your Boss
Managing Workplace Negativity
Power of an Hour
QBQ! The Question Behind the Question
7 Habits of Highly Effective People (Cassette tapes)
17 Essential Qualities of a Team Player
169 Ways to Score Points with your Boss

Time Management

Managing Upward: Strategies for Succeeding with your Boss
Power of an Hour
7 Habits of Highly Effective People (Cassette tapes)

Negotiation

Getting to Yes: Negotiating Agreement Without Giving In

Motivational

Critical Thinking
Going for It! How to Succeed as an Entrepreneur

Gung Ho! Turn on the People in Any Organization
Humor at Work (Cassette tape)
Leading Change
Managing to Have Fun
Monday Morning Leadership: 8 Mentoring Sessions you can’t Afford to Miss
The 9 Steps to Financial Freedom - Practical and Spiritual Steps so you can Stop Worrying
Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and In Your Life

Success at Work

Crucial Conversations: Tools for Talking with Stakes are High
Dear Jean - What They Don't Teach You at the Water Cooler

Don't Sabotage Your Success! Make Office Politics Work
Flipping the Switch
Get a Job; Keep a Job Handbook
Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work
Going for It! How to Succeed as an Entrepreneur
Gung Ho! Turn on the People in Any Organization
Hardwiring Excellence
Hire Tough, Manage Easy: How to Find and Hire the Best Hourly Employees
Humor at Work (Cassette tape)
Leading Change
Managing Workplace Negativity
Maximum Success: Changing the 12 Behavior Patterns that Keep You from Getting Ahead
Monday Morning Leadership
Power of an Hour
QBQ! The Question Behind the Question
True Professionalism: The Courage to Care About Your People, Your Clients and Your Career
Vital Friends
7 Habits of Highly Effective People (Cassette tapes)
17 Essential Qualities of a Team Player

Retirement Issues

Financial Strategies for a new Century (Video tape - VHS)
Getting Ready for Retirement (video tape - VHS)
Hire Tough, Manage Easy: How to Find and Hire the Best Hourly Employees
Reaching your Financial Goals - TIAA-CREF - Tips from America's Experts (Video tape - VHS)

Personal Growth

Critical Thinking
Flipping the Switch
Hardwiring Excellence
The Interview Rehearsal Book: 7 Steps to Job-Winning Interviews Using Acting Skills You never

Knew You Had
Just Promoted! How to Survive and Thrive in Your First 12
Months as a Manager

Maximum Success: Changing the 12 Behavior Patterns that Keep You from Getting Ahead
Monday Morning Leadership: 8 Mentoring Sessions you can’t Afford to Miss
Power of an Hour
QBQ! The Question Behind the Question
Vital Friends
Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and In Your Life

7 Habits of Highly Effective People (Cassette tapes)

Tapes & Video

Creative Environment and the Diversity of the ADA (Cassette tape)
Financial Strategies for a new Century (Video tape - VHS)
Getting Ready for Retirement (video tape - VHS)
Humor at Work (Cassette tape)
Reaching your Financial Goals- TIAA-CREF - Tips from America's Experts (Video tape - VHS)
7 Habits of Highly Effective People (Cassette tapes)