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Oral reminder

This step is usually undertaken to counsel the employee about performance and to determine his or her understanding of work requirements.

In issuing an oral reminder, the supervisor will

  • Privately inform the employee of the specific performance deficiency
  • Provide feedback and expectations for improvement
  • Offer additional training when warranted.

An employee receiving an oral reminder is expected to

  • Correct the deficiency
  • Ask for feedback from their supervisor, when needed
  • Sustain improvement over time.

Documentation of oral reminder

  • Document the content of the discussion
  • Ask the employee to sign a copy of the meeting notes to confirm that s/he has received a copy
  • Give the employee a copy of the documentation
  • Maintain a copy of the written notes and the employee's confirmation of receipt in the supervisor's file.

Template for documenting the oral reminder may be found in the Letter Template Library.